XylenApp (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our travel app services. Please read this policy carefully to understand our practices regarding your personal data.
By using XylenApp, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you use our app or website, we may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number
- Payment information
- Travel preferences
- Booking details (e.g., destinations, dates, accommodation)
b. Automatically Collected Information
We also collect information automatically when you use the app, including:
- Device information (e.g., IP address, device type)
- Browser type
- Operating system
- Location data (if enabled)
- Usage data, including pages viewed and app activity
c. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to collect information about your use of our services and improve your user experience. You can disable cookies through your browser settings, but this may affect your ability to use some features of our website.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To provide services: Process your bookings, manage your account, and offer customer support.
- To personalize your experience: Tailor the app’s content and services to your preferences.
- For marketing and promotional purposes: Send promotional emails and offers about travel-related products and services, with your consent.
- To improve our app and services: Analyze usage trends and user behavior to enhance our offerings.
- To comply with legal obligations: Meet regulatory requirements and respond to legal requests.
3. How We Share Your Information
We may share your personal information in the following situations:
- With service providers: We may share information with third-party vendors who assist us in providing services, including payment processors, booking partners, and customer support.
- With business partners: We may share data with travel agencies, airlines, hotels, or other travel-related businesses to fulfill your bookings.
- For legal reasons: We may disclose your information when required by law or to protect the rights and safety of XylenApp, our users, or the public.
- With your consent: We may share your personal information with your explicit consent or at your direction.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Data Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request access to your personal data that we hold.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your personal data (subject to legal obligations).
- Opt-out: Opt-out of marketing communications.
- Data portability: Request a copy of your data in a structured, machine-readable format.
- Objection: Object to certain data processing activities.
To exercise your rights, please contact us at [email address].
6. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.
7. International Data Transfers
As a USA-based company, your information may be transferred to and stored in data centers located in the United States. By using our services, you consent to the transfer of your information to the United States and potentially other countries that may not have the same data protection laws as your country of residence.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. You are encouraged to review this Privacy Policy periodically to stay informed about how we protect your personal information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: [info@xylenapp.store]
- Contact No.: [+1(520)605-3552]